“Hi Graham (Brown)
I just thought I’d drop you a line to advise how this morning went in court and to say thank you to you and Michael for everything you’ve done regarding this matter!
It was found that exceptional hardship is clear for my family and my business, so was presented with 3 points and a £x fine, with no driving ban.
I can’t thank you and Michael enough for everything you’ve done for me, Michael was outstanding in court especially after the first case of the day went south! So for him to turn it around into this amazing outcome was a great success. He’s an asset to your business.
I will be recommending you if and when the occasion ever presents its self.
Please also feel free to forward this email to your Superiors/ Management/ Directors.”