5 out of 5 excellents on client feedback.
“I believe the quality of service I received from Patterson Law was excellent. I received timely advice in a clear but concise manner. I was kept informed at all times, even when my case solicitor changed from Vicky Lees to Louise Kippax, the transition was undertaken in a professional and reassuring manner.
The charges for the services I needed were made clear from the beginning that further helped me to be confident that I could move forward with what was essentially a damage limitation exercise. The brief I was appointed Ms Angela Kerner gave me realistic advice and helped me to decide my options, and I was extremely pleased with the result she achieved.
I am very satisfied with the high level of service I received from Patterson Law and would have no hesitation in recommending them should the occasion arise. I have emailed Ms Kerner to thank her personally and would like to thank Louise particularly for the reassurance and kindness she extended to me in what was a very stressful period.
I am very glad I made the decision to instruct Patterson Law and firmly believe that the result was far better because of the efforts of their staff.”
Senior Case Progression Officer – Louise Kippax