National Motoring Lawyers Reviews

I received the highest level of service possible from Patterson Law, regular communication from Paula. Factual and honest information given to me at all times without over selling or misleading me what so ever. Could not have asked for a better company to represent me. Thanks a million.

5* - No Insurance - Factual and Honest - Thanks A Million - Case progression Officer - Paula Guest

Hi Graham, hope you’re fine. I have read the attachments thank you very much. Its been very nice experience with Patterson Law Firm as it was my first time in life. Because of your guidance and help I got my licence back. I'll recommend to my friends and family. If unfortunately they ever face this kind of situation.

5* - Totting Up - Very Nice Experience - Senior Case Progression Officer - Graham Brown

Thanks very much for that. I’ve attached the questionnaire and thank you again for the outstandingly professional service and an excellent result!

5* - Dangerous Driving - Outstanding Professional Service and Excellent Result - Senior Case Progression Officer - Emma Patterson

Would you recommend our services - "Yes definitely." What are your views about the overall quality of service you received? "Very professional, helpful approachable and achieved the objectives."

5* - Fail to Stop / Report - Very Professional - Senior Case Progression Officer - Dominic Smith

The overall quality of the service that I received was exceptional. Always prompt replies to emails and messages. Every member of staff I dealt with was helpful and courteous. I could not have done it without the support from all the staff that assisted in my case. When I was unsure of what to do there was always someone to help. Are there any ways we could improve our service? NO! Service excellent, communication exceptional and explained all the legalities in a way that I could understand. Highly recommended.

5* - Failure to Name - Communication Exceptional - SCPO - Dominic Smith

I believe the quality of service I received from Patterson Law was excellent. I received timely advice in a clear but concise manner. I was kept informed at all times, even when my case solicitor changed from Vicky Lees to Louise Kippax, the transition was undertaken in a professional and reassuring manner. The charges for the services I needed were made clear from the beginning that further helped me to be confident that I could move forward with what was essentially a damage limitation exercise. The brief I was appointed Ms Angela Kerner gave me realistic advice and helped me to decide my options, and I was extremely pleased with the result she achieved. I am very satisfied with the high level of service I received from Patterson Law and would have no hesitation in recommending them should the occasion arise. I have emailed Ms Kerner to thank her personally and would like to thank Louise particularly for the reassurance and kindness she extended to me in what was a very stressful period. I am very glad I made the decision to instruct Patterson Law and firmly believe that the result was far better because of the efforts of their staff.

5* - New Driver Rules - Nov 2013 - Senior Case Progression Officer - Louise Kippax

Good morning Rob, I assume by now you are aware of the result from my hearing of last Friday afternoon. Thanks to the superb representation skills of Barrister Nancy Marsh, I was given an absolute discharge (immediately spent conviction) with no endorsement on my driving license, no points, no fine, no court fees. I thank you for your support in achieving this best possible result.  Am able to breathe much more easily now.

5* - Fixed Penalty offers - Superb Representation Skills

Happy to say I could not have got a better service or advice anywhere. Great Thanks.

5* - No Licence - Great, Thanks - Case progression Officer - Paula Guest

Excellent - all staff professional and approachable.

5* - Mobile Phone Offence - Professional and Approachable - Case progression Officer - Paula Guest

Overall quality of the service was excellent from the initial advice right up to the closing of the case.

5* - Totting Up - Quality Of Service Was Excellent - Senior Case Progression Officer - Graham Brown

I was extremely pleased with the service I received from Patterson Law. Dominic was always extremely helpful and reassuring. Dominic gave me great advice and guided me through the procedures step by step. I really appreciate all he has done for me in regards to my driving offence.

5* - Fail to Stop / Report - Extremely Helpful and Reassuring - SCPO - Dominic Smith

Very happy client. His original solicitor had entered a guilty plea on his behalf without his instructions. Patterson Law helped him get the matter dropped without trial once the court was persuaded to reopen the plea. "Hello Dominic, once again I'd like to thank you for your fantastic work. ... We still can't believe it and keep thinking about what our previous solicitors had instructed us to do... We are very happy with everything not just the outcome. I felt very comfortable talking to you and explaining our concerns. We are so glad my husband found your company by chance over the internet. But just one more thing, we would like to sincerely invite you and a partner to have dinner, at x, as a token of his appreciation and your hard work. If you are ever in the area of x, please do not hesitate to pop in. We would really appreciate it and would really like to meet you. It would be our pleasure and would make us very happy. Please check our website, for location and any information.

5* - S172 - Very happy Client - Senior Case Progression Officer - Dominic Smith

It's been a pleasure having to have your firm to represent me throughout this my ordeal. I can't thank you enough. Allow me to congratulate your office of a job well done? Even when I was down and unable to afford the fee sometimes I made some negative comments on that, yet you still show a lot of professionalism by sticking with me. I wish your firm all the best in their future endeavours. I will not hesitate to recommend your office to everyone.

5* - Crown Court Cases - I Can't Thank You Enough

Can I take this opportunity to say thank you very much for all your emails and phone calls relating to my case. The way you've gone about my needs are first class so thank you again... all the best.

5* - Crown Court Cases - First Class

5 charges of failing to name the driver dropped.... I have to say I am still in a state of shock - are you? Can’t imagine the possible impact that this going against me could have had. Would have been catastrophic for my work and home life and whilst I trusted you as you know implicity, I couldn't help worrying. So to get that news was amazing. I nearly rang you back after half an hour to make sure it was real! You are great solicitors - worth every penny and I would not hesitate to recommend you.? ? I appreciate you? Sending the questionnaire that I requested so that I can give you the great feedback that you deserve! Thank you once again for all your hard work.

5* - Failing to Name Driver - You Are Great Solicitors - Case progression Officer - Paula Guest

You have provided a great service and rest assured I would not hesitate in recommending you and the firm to friends and family.

5* - No Licence - Great Service - Case progression Officer - Paula Guest

Very informative and supportive throughout the process.

5* - No Licence - Informative and Supportive - Case progression Officer - Paula Guest

Exceptionally efficient and highly customer responsive service. Objectives were rapidly clarified and identified and the outcome was most satisfactory indeed. Customer interaction and notification throughout the case was both frequent and highly beneficial.

5* - No Insurance - Exceptionally Efficient - Case progression Officer - Paula Guest

I found the service to be excellent, efficient and very helpful. I would not have been able to receive the result I did without Paula Guests help. She was very supportive throughout the case.

5* - Mobile Phone Offence - Excellent, Efficient and Helpful - Case progression Officer - Paula Guest

I would just like to say a big thank you to Emma for all your help during the whole ordeal. Everything was handled professionally and I really appreciate all your advice and support. Also please say a big thank you to Mr Ben Thomas who represented me in court, he truly was exceptional. I will certainly be recommending you to anyone who requires your services. Once again thank you very much.

5* - Discretionary Bans - Truly Exceptional - Senior Case Progression Officer - Emma Patterson